privacy policy.

Policy

privacy policy.

THOMLANG JAPAN CO., LTD. (hereinafter referred to as "the Company") complies with the Personal Information Protection Law and recognizes that it is an important social responsibility of the company to handle information that can identify individuals (hereinafter referred to as "personal information"), such as names, addresses, telephone numbers, and email addresses, in an appropriate manner. Therefore, we have established the following basic policy regarding the protection of personal information. 

1. Acquisition of Personal Information
The Company will acquire personal information by lawful and fair means, clearly stating the purpose of use within the necessary scope.

2. Handling of Personal Information
Use within the Purpose

The Company will not use the personal information acquired beyond the scope of the purpose of use without the consent of the individual concerned. The personal information acquired by the Company will be used for the following purposes:

To provide business-related information regarding products, services, etc., handled by the Company.
To conduct surveys for planning and developing products or improving customer satisfaction.
To respond to inquiries from customers and to carry out necessary business operations to provide prompt services.
For other purposes specified at the time of acquiring personal information.
To comply with laws, regulations, or administrative guidance and directives.
The personal information provided:

Name, address, age, phone number, company information, and information related to inquiries.

3. Provision of Personal Information to Third Parties
The Company will not provide the acquired personal information to third parties without the consent of the individual, except in cases specified in item 5 above. However, the Company may provide personal information to contractors within the necessary scope to achieve the purpose of use. In such cases, the Company will require the contractor to handle the provided personal information appropriately and will manage it accordingly.

4. Protection Measures for Personal Information
The Company will provide regular training on personal information protection to its employees and will strictly manage customers' personal information. In addition, necessary security management measures will be implemented for our databases and other information systems.

5. Inquiries
For requests to disclose, correct, or suspend the use of personal information, as well as for any questions regarding the handling of personal information, please contact the Company.

The Company will continue to comply with laws, regulations, and other guidelines related to personal information protection and will strive for continuous improvement in the appropriate handling of personal information. Any improvements made will be reflected in this basic policy as necessary.